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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randall Springer

November 2, 2026

5  out of  5
rating by Randall Springer
"Vickie and Preston didn’t waste any time sending info to where it needed to go thank you guys!"
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Jeff Kovar

October 30, 2026

5  out of  5
rating by Jeff Kovar
"Michelle has been great to work with. We recently switched our Home & Auto policies to State Farm and very happy so far."
We responded:
"Michelle has been providing home insurance, auto insurance and life insurance for State Farm since 2003. She has consistently been voted Top Agent of Nebraska, Iowa and Minnesota. We take pride in being the #1 State Farm Agency in Omaha Nebraska for Auto insurance, Home insurance and Life Insurance. We are rated #1 in our market for customer service. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4910 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Delany Castro

October 20, 2026

5  out of  5
rating by Delany Castro
"Thank you to Preston on helping me today he was able to give me a resolution to an issue I have"
We responded:
"We take pride in being the #1 State Farm Agency in Nebraska and Iowa for Auto insurance, Home insurance and Life Insurance. We are rated #1 in our market for customer service. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4910 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Dalanya Forever

October 16, 2026

5  out of  5
rating by Dalanya Forever
"Matt Dougherty,Preston Goulette,and Bradley Tatrow these 3 deserve a raise,they have went above and beyond to help my daughter and I. These are the type of people that I would want working for me,they all have shown compassion and commitment to getting a job done,thank you State Farm for having excellent customer care and customer service I will forever be thankful"
We responded:
"We take pride in being the #1 State Farm Agency in our insurance industry for Auto insurance, Home insurance and Life Insurance. We are rated #1 in our market for customer service. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4910 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Grandma Wolf

October 8, 2026

5  out of  5
rating by Grandma Wolf
"These guys are great."
We responded:
"Michelle, Matt, Mason, Mike and Vickie have been providing home insurance, auto insurance and life insurance for State Farm since 2003. She has consistently been voted Top Agent of Nebraska, Iowa and Minnesota. We take pride in being the #1 State Farm Agency in Omaha Nebraska for Auto insurance, Home insurance and Life Insurance. We are rated #1 in our market for customer service. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4910 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Brian Friesen

October 7, 2026

5  out of  5
rating by Brian Friesen
"Mason is extremely helpful and interested in getting the discounts available for me and my family. We'll be saving approximately $140 a month for more coverage. Thanks 👍👍"
We responded:
"Mason has consistently been elected as one of the Top Agents of Nebraska, Iowa and Minnesota. We take pride in being the #1 State Farm Agency in Omaha Nebraska for Auto insurance, Home insurance and Life Insurance. We are rated #1 in our market for customer service. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4910 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Nicholas Parker

September 30, 2026

5  out of  5
rating by Nicholas Parker
"Michelle Cross, is a wonderful agent to work with!!"
We responded:
"Michelle has been providing home insurance, auto insurance and life insurance for State Farm since 2003. We are so lucky to have her!!! We take pride in being the #1 State Farm Agency in Omaha Nebraska for Auto insurance, Home insurance and Life Insurance. We are rated #1 in our market for customer service. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4910 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Brandi Haman

September 29, 2026

5  out of  5
rating by Brandi Haman
"I have never had any issues with State Farm. I called yesterday and Preston was very easy to work with and professional."
We responded:
"Preston provides world class customer service! He is exceptional at answering questions on auto insurance, home insurance, life insurance, and health insurance. As an agency, we are rated #1 in auto insurance, home insurance and life insurance. We don't take this lightly. We have over 100 years of experience on the team. We appreciate you taking the time to evaluate our State Farm Office. We have offices on 49th and Dodge and 72nd and Dodge. Our locations and experience make it very easy to do business with us. "
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Tegan Paradise

August 28, 2026

5  out of  5
rating by Tegan Paradise
"I have been with State Farm for a quite a few years and I am seriously happy with them and their coverage. I had the pleasure of working with Preston on a new policy and he is friendly and professional. He made everything easy."
We responded:
"We take pride in being the #1 State Farm Agency for Nebraska and Iowa for Auto insurance, Homeowners insurance and Life Insurance. We are rated #1 in these markets for customer service. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Raymond Alexander

July 22, 2026

5  out of  5
rating by Raymond Alexander
"Great Customer Service 🙂"
We responded:
"We work every day to be the #1 State Farm Agency in Auto insurance, Homeowners insurance and Life Insurance in Omaha Nebraska. We are rated #1 in our market for customer service because of our commitment to always put the customer first. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4910 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Dan Jourdan

July 9, 2026

5  out of  5
rating by Dan Jourdan
"As always Matt Dougherty with State Farm is a pleasure to deal with and takes care of all my insurance needs"
We responded:
"We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We are rated #1 in our market for customer service. We make it a priority in delivering exceptional customer service. Our 106 years of experience and exceptional customer service makes us Iowa and Nebraska's best State Farm Insurance Agency. Our hard work and commitment to providing the best auto insurance, home insurance and life insurance plan that meets each client specific needs make us the #1 Choice. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!"
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James Gehman

July 7, 2026

5  out of  5
rating by James Gehman
"Agent was prompt, courteous, thorough, patient, and helpful."
We responded:
"We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We are the best State Farm Insurance Agency because of the hard work and commitment our team provides. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!"
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kunta plunkett

June 29, 2026

5  out of  5
rating by kunta plunkett
"Preston was great very helpful"
We responded:
"We take a ton of pride in being rated the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We started working in auto insurance and home insurance in 1922. Being #1 in auto insurance, home insurance and life insurance, we strive every day to earn this ranking as your State Farm Insurance Agency. As you know, State Farm is the #1 Home Insurance and #1 Auto Insurance company in the United States. We take this seriously. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!"
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Andrea Kaps

June 4, 2026

1  out of  5
rating by Andrea Kaps
"Carolyn Bonge, who works with Matt Doughtery, provides as few details as possible when answering questions and concerns. She doesn't prioritize clarity or directness, which makes it take longer than necessary to resolve questions and concerns. I would not recommend working with her, as she makes simple scenarios extremely frustrating and time-consuming.

Matt,
Your response would make sense, if I had missed a payment. But I have not. It seems that your team is the party who is misunderstanding the premiums and payments, because I should not be billed for 3 months of insurance when the policy only began one month ago."
We responded:
"Andrea,
Carolyn is just trying to help you understand your bill. She wants to make sure you are taken care of and understand the premiums that are being billed. When you miss your payments on insurance, the bill doesn't just go away if you ignore it. State Farm provided coverage during that period of time. If you had a loss, we could have paid you money for such loss. We want to help serve our State Farm Clients by making sure they understand everything about their insurance including but not limited the payment process. We take pride in being the #1 Auto Insurance, Home Insurance and Life Insurance company in the US. Our Agency is the best State Farm Insurance Agency in the Omaha Nebraska.

Matt Dougherty State Farm is rated the best State Farm Agency in Nebraska and Iowa for the last 20 years. We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We are the best State Farm Insurance Agency because of the hard work and commitment our Insurance Agents provide. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE."
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Xeairra01

May 28, 2026

5  out of  5
rating by Xeairra01
"Matt Herek was very helpful and knowledgeable! Would definitely work with him again. Thank you State Farm!"
We responded:
"Matt Herek is such a huge asset to our State Farm Agency. Matt is a big reason we are rated the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We strive every day to be the best State Farm Insurance Agency. As you know, State Farm is the #1 Home Insurance and Auto Insurance company in the United States. We take this seriously. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!"
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Michaela Green

May 21, 2026

5  out of  5
rating by Michaela Green
"I dealt with Haley for 2 auto policies and homeowner's insurance.
She is awesome. She answered all of my questions (I had a lot!).
She was very timely with replies by email, and she was very courteous and upbeat. I will definitely want to continue this business relationship!"
We responded:
"We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. Haley is amazing. We are so lucky to have her on our team. Our team has over 150 years of experience in the insurance industry. We are the best State Farm Insurance Agency because of the hard work and commitment our team provides. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!"
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Robin Lincoln

May 20, 2026

5  out of  5
rating by Robin Lincoln
"Save me quite a bit of money"
We responded:
"We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Nebraska. We are the best State Farm Insurance Agency because of the hard work and commitment our team provides. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!"
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Elizabeth Bradford Bell

May 6, 2026

5  out of  5
rating by Elizabeth Bradford Bell
"Carolyn Bonge is extraordinary! She went above and beyond to support my husband and I resolve an issue with our homeowners coverage. She’s responsive and really cared about helping us- very fortunate to have her at our State Farm office."
We responded:
"Carolyn is the BEST! We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We are the best State Farm Insurance Agency because of the hard work and commitment our team provides. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!
"
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Jack Jones

May 4, 2026

5  out of  5
rating by Jack Jones
"I went in to pay my bill and Preston was very attentive to my needs.I told him what i needed,he took my payment and it was just great.This review process is getting a little out of hand. If there was an issue,that's one thing. But to just go in pay the bill there's not much to really say.The fellow was pleasant,i paid him and i left. All went well."
We responded:
"Preston is such an asset to our State Farm Agency. We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We are the best State Farm Insurance Agency because of the hard work and commitment Vicki provides. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE."
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allison raymond

May 2, 2026

1  out of  5
rating by allison raymond
"Only calls you when he wants to sell you something but when you have a problem, doesn’t call you back. Charges you for contracts that you never knew you had. STEER CLEAR"
We responded:
"Allison, I believe you have us confused with another office. You are not a client of our State Farm Agencies located in Dundee or District 66. We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We are the best State Farm Insurance Agency because of the hard work and commitment our team provide. We have been open for business for over 25 years. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE."
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Don Woods

May 1, 2026

5  out of  5
rating by Don Woods
"I highly recommend this company. Ask for Mason, he helped me max out benefits and save a ton on home and car insurance. Thanks Mason."
We responded:
"Mason is the BEST! We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We are the best State Farm Insurance Agency because of the hard work and commitment our team provides. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. Thank you for your business!"
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Jessi Bass

April 30, 2026

5  out of  5
rating by Jessi Bass
"Thank you respectfully Vicki for being kind, courteous and most of all explaining my auto coverage to me and the price. 😊🫠"
We responded:
"Vicki is such an asset to our State Farm Agency. We take pride in being the #1 State Farm Agency in Auto insurance, Home insurance and Life Insurance in Omaha Nebraska. We are the best State Farm Insurance Agency because of the hard work and commitment Vicki provides. We hope to see you at one of our State Farm Agency Locations on 4900 Dodge St, Omaha NE or 119 N 72nd Street Omaha NE. "
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Andrew Shirley

April 29, 2026

1  out of  5
rating by Andrew Shirley
"Terrible Communication, does not respond back to multiple emails."
We responded:
"Andrew,
I recognize your concerns about the Drive Safe and Save application that can provide discounts to customers on the auto insurance. You indicated that you are not comfortable having your driving data aggregated by State Farm. I believe you indicated that you were concerned about State Farm using this auto insurance data against you. We understand your concerns. We strive to always be the #1 option for your auto insurance, home insurance and life insurance needs. We sincerely apologize for any inconvenience this application might have caused you as it relates to your auto insurance needs."
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Trisha Hitchler

April 21, 2026

5  out of  5
rating by Trisha Hitchler
"Fantastic service with Matt & team. They are very easy to do business with and Michelle is awesome with timely responses & accurate handling for my policies. Highly recommend!"
We responded:
"Trisha,
Thank you so much for your kind words and 5-star review! We are so happy that Michelle could find you the best price for your home and auto insurance. She is the BEST! We pride ourselves on being the #1 insurance agent for the Omaha area, so thank you for letting us work for you! "
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Ron Goers

April 1, 2026

5  out of  5
rating by Ron Goers
"Responded with quote very quickly. Agent was very helpful. Very pleased"
We responded:
"Ron,
Thank you so much for the kind words and 5-star review! So happy we could quickly find you better coverage at a lower price. We pride ourselves on great customer service for the Omaha area. Our team is glad you trust us to do the same for you!"